Frequently Asked Questions
Please read our FAQ before sending us a message.
All our clothing and shoes are authentically made in Pakistan by skilled artisans and reputable manufacturers.
Yes, we offer worldwide shipping. Shipping costs and delivery times vary depending on your location.
Our clothing comes in standard Pakistani sizes. Please refer to our size guide for accurate measurements, or reach out if you need help choosing.
Yes, our shoes generally fit true to size. However, if you’re in between sizes, we recommend sizing up for comfort.
We do accept custom orders on select items. Kindly contact us directly for more details.
We accept returns on unworn, unused items within 7 days of delivery (except custom or sale items). Please visit our Returns page for full details.
Contact Us
📧 Email: info@urbanelegancestore.com
📞 Phone: +254704344388
📞 Phone: +923237988444
📍 Location: Amani Plaza
Send us an email
Contact Us